Effective: June 21, 2023
What Personal Information Do We Collect?
Personal information is any information from which an individual can be identified.
We may Process the following kinds of personal information about you:
Why and How We Collect Your Personal Information
For Platform users, we collect information about your identity, financial data, profile data, usage data, and technical data to facilitate registration and grant access to your account and to improve our services.
For website visitors and support users, we collect your usage data, including IP addresses and how you interact with our website. We also collect backend usage data, such as when you visited, the website from where you came prior to visiting us, the website where you go after leaving our website, your computer’s operating system, location data, and the type of browser you are using. We also collect contact data and identity data submitted by you via any messaging or email feature available from our website or Platform or if you submit help tickets or request support by telephone or email. We also use this information to provide and enhance our services and to answer any questions you may have.
We will only use your personal information when we are allowed under the law to use it. Most commonly, we use your personal information to (a) perform a contract, (b) as necessary for our legitimate business interests (or those of a third party), or (c) where necessary to comply with a legal obligation.
The purposes for which we use your personal information include:
Sharing Your Personal Data
We may share each of the categories of personal information we Process with the following types of entities for the business purposes described:
We may also transfer personal information we have about you if we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution, or liquidation).
We do not sell, rent, disclose, share, or otherwise provide your personal information to any other party (other than to other users you may be interacting with) for the marketing of their own products or services.
Protecting and Managing Your Personal Information
We use appropriate security measures to prevent your personal information from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized way. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know that information and who will only process your personal information on our instructions, under a duty of confidentiality.
We have procedures in place to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to provide such notification.
Cookies and Similar Tracking Technology
In some instances, our platform allows you to log in with or connect your platform account with a third-party social media or partner account. If you do so, your use of their technology within our platform is subject to their terms and policies.
We may use this information to track your session on our website and to understand your preferences. We may also use these technologies to customize website content for you and improve your online experience. We also use these technologies to obtain aggregate data about platform and website traffic and platform and website interaction, to identify trends and get statistics so we can improve our Tools.
We generally use three types of cookies on our website and platform:
You may choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your settings with each browser on each device you use. Each browser’s help menu should help you learn the correct way to modify your cookies in that browser. If you turn cookies off, you may not have access to some features that make our website and platform more efficient and some of our services may not function properly.
Similarly, you can adjust your advertising preferences on your mobile device at the device level. For example, to adjust your advertising preferences in iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking. To adjust your advertising preferences in Android, visit Settings > Google > Ads > Opt out of interest-based ads.
Information We Share with Third Parties
We work with third parties who help provide our services, and we may share your personal information with the to support these efforts. Information we share with these third parties will be in accordance with the law. We may be required to share personal information with third parties to conform with legal requirements or to respond to lawful requests made by public authorities, including to meet national security or law enforcement requirements.
We may share personal information with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, threats to the physical safety of another person, violation of our terms of service or any other agreement related to the services, or as otherwise required by law.
Third-Party Websites, Plug-ins, and Applications
If you are younger than 16, you may use our website only if you have your parent’s or legal guardian’s permission and active involvement. If you are a minor, please do not provide us or other website visitors with any personal information and do not use this website. If we learn we have collected or received personal information from a child younger than 13 without verification of parental consent, we may delete that information. If you believe we may have information from or about a child younger than 13, please contact us at firstname.lastname@example.org.
We comply with applicable commercial email laws and email you only as necessary to facilitate your successful use of our products and services, including the platform, unless you subscribe to electronic newsletters or other communications from us. You will always have the option to unsubscribe. If you unsubscribe from electronic newsletters, you will continue to receive transactional emails.
If you have questions, comments, or concerns, please contact us by sending an email to email@example.com. You may also mail us at the address below:
Collective Brains, Inc.
2018 156th Ave NE, Bldg F, Suite 100
Bellevue, WA 98004
Termination of Your Relationship with Us
The internet is not a completely secure method for transmitting information. We do our best to protect your personal information, but we cannot guarantee the security of personal information transmitted to our website. You transmit your personal information at your own risk. We are not responsible for circumvention of privacy settings or security measured contained on the website, including the illegal acts of third parties (such as criminal hacking).